Every piece produced at Crooked Howlet Designs, is covered under the CHD Lifetime Warranty.
We stand behind the quality of our jewellery with the CHD Lifetime Warranty — our guarantee that upon receiving the product, every piece is free of production defects and is up the highest standard consistent through all designs.
If you feel the piece has not achieved this assurance, please let us know and we will happily reassess the production finish.
This warranty is valid for the duration of the original purchaser’s lifetime, beginning on the date of purchase from an authorised Crooked Howlet Designs retailer and subject to applicable laws.
Damage caused by improper use or carelessness (knocks, dents, crushing, etc.), damage caused by unjustifiable repair or modification, aesthetic changes that occur from normal wear and tear, aging (minor scratches, etc.) and alteration of the colour such as Sterling Silver tarnish etc. and or damage caused by fire or water, or a natural disaster such as an earthquake.
To inquire if your jewelry is covered under this warranty, contact firstname.lastname@example.org with your name, address, order number and a detailed description of the issue at hand. Warranty claims must be accompanied by an acceptable proof of purchase.