Along with the Perfect Fit Guarantee - we are also more than happy to exchange any item that you have received, which you are unsatisfied with.
Our returns and exchange policy is exclusively on unworn rings. We understand that a long time may often go past before you have the chance to return the item. You may be overseas or life just happens. So we don't want to limit our customers to within time period. Just get in touch as soon as possible and as long as the piece is returned unworn, then we can process that for you.
If the piece does not live up to your expectations and you not interested in exchanging for another design, we can also process an order refund for you. The piece must be returned unworn and undamaged.
We take very seriously our customers satisfaction and we are dedicated to making sure every customers leaves every order happy with their CHD piece. Being a small business, we are bound by any frustrating 'big business policies', so any issues at all, just us know and we'll make sure that you are left satisfied. So anything that will make your purchase just that little bit sweeter, let us know!
*Customers are to cover shipping costs for any returns that are not from a fault from Crooked Howlet Designs. If the piece is damaged or incorrect in anyway, we'll cover shipping costs.